After months of bragging and a mouthful of bullshit follow-ups, Globe finally allocated some manpower to our DSL line which was devastated by Ondoy. By the time the technicians started sprouting I never took my eyes off them and even gave them snacks and cigarettes to speed-up the repair. It seems that the problem with our line is that it was connected to a prepaid slot in their telephone box located near the main road close to our house. It might be a result of a mixed-up sloppy job made by their fellow contractors who gave way to new subscribers instead of dealing first with the typhoon victims like us. Anyway, I'm glad that we are back on-line and our mini internet shop was finally back. Thanks to the "DVJ" guys who went to save our shop from eternal doom. I just hope that our old customers will come back and enjoy our 3Mbps Globelines connection.
Oh, by the way, I just found out from one of the technicians that PLDT have a different system compared to Globe. They have a back-up system of somekind where in the event that the telephone boxes are damaged the subscribers are directed to the main server found in their main office. I wonder if Globe already have this type of system. Well, I hope they learned from this unfortunate event and that they can have a Plan B instead of relying solely on their no-backup system.
Tuesday, March 30, 2010
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