My Globe, My Worst!

Even before the wrath of Ondoy, Globe has been giving us problems with our internet connection which affected our Internet Business.  And after Globe’s network was devastated by the storm it became even worse.  It’s almost four  months already and still there is no internet connection, I think this is already out of the line.  Until now Globe is still unresponsive with almost a hundred complaints that we deposited in their Customer Service Hotline.  Every time we call 171 the same bunch of questions is being bombarded to us.  It seems that they have no record or something of what is happening with their subscribers.  I hate to say this but it gets to the point of being pissed-off rather than sympathy to the only ISP that we have.  They gave us a letter promising us that everything will be restored on or before November 30, but still even a hint of activity cannot be seen from Globe.   If only that we have other choices like PLDT or Sky Internet in our area then probably Globe will no longer be in our vocabulary.  Business is Business, but I think Globe is really minding their own Business this time and continuously ignoring their subscriber’s businesses.


Another thing that makes us angry is sooner finding out that there are new subscribers in our area which got their landlines in a zip while we, the old subscribers, are trying to survive with a piece of landline that seems to be useless.  They even have the guts to distribute catalogues and pamphlets offering DSL services in our area.  What a big insult to old subscribers.  If I would score Globe from one to ten, then probably I will give them a negative 100.  I hope they read this article and do something about their scrappy service.